Microsoft has had a difficult season with Windows 10 updates. The failures caused by the October 2018 update sowed doubt among Windows users and although this new problem is not that serious, it does not help to restore confidence in the updates of Microsoft.
The company has recognized through the support page that the new version of Windows 10, which includes the KB4503327 patch, can cause the device screen to go black, preventing the use of the computer, but luckily, the solution is easy.
The failure occurs when, after installing the update, the user is about to restart the computer as usual in these cases. According to Microsoft: “A small number of devices may boot to a black screen during the first logon after installing updates.”
There is a problem with Windows updates, and Microsoft knows about it
While evaluating how to solve this annoying problem, from the support page they offer a provisional way to rescue our laptop in case we encounter this problem: if you see that when you restart your computer the screen remains black, keep calm and press Ctrl + Alt + Del keys at the same time.
Here are some solutions you need to know
Then we can press the Power button in the upper right corner of the screen and choose the restart option to complete the process correctly. Microsoft ensures that with this method, the computer “should” function correctly. The company downplays the failure by ensuring that few devices are affected by this error in the new patch and that is why it has not withdrawn the update as it has done on other occasions.
However, in the Forbes publication they do not agree with this decision and consider that it should be for the launch of this new Windows 10 update until the problem is solved, since most users are not pending alerts and recommendations.
It is not a bad idea, before accepting a new update, however much it is beneficial for the most part for the operation and safety of our equipment, we should check the support pages or the network in search of any possible failure or recommendation in this regard, especially taking into account the latest cases that have starred in Windows updates.
Maybe because of third-party antivirus software
If the problem still occurs, the way to solve the black screen problem on other Windows 10 laptops is to try removing third-party antivirus software. Because antivirus sometimes causes black Windows screen. Here’s how:
– Enter Windows via safe mode, select the option “from a black or blank screen.”
– Select start > settings > apps/system > apps & features.
– Then, select the third-party antivirus you want to remove. Click “uninstall” Wait for it to be deleted, then restart the laptop.
But there are often situations where we don’t find some files that we believe are still stored on our PC, even after the black screen issue has been resolved.
How to retrieve deleted files on Windows 10 with Recoverit?
Wondershare Recoverit uses a data analyzer capable of recovering +550 file formats with 96% recovery rate, with the ability to recover lost data from formatted hard drives, resized partitions and all flash storage devices.
In the following paragraphs, you will learn how to use Recoverit to view and find all your lost files using the latest recovery technologies. Let’s go!
The advantages of Recoverit
Here are the best benefits and features of Wondershare Recoverit:
Recover data from anywhere: Recoverit supports over 550 file formats including all images, documents, videos and executables. Not to mention support for all known file systems NTFS, FAT16, FAT32, HFS +, APFS, etc.
Advanced algorithms: Recoverit has the algorithms that allow it to perform the search quickly and reliably, this is done by going deep into the data structure with an accuracy of 96% recovery.
Recovery solution for any solution: Recoverit is able to recover data from SATA hard drive, SSD, USB key, flash memory or any storage media … You can also recover data from ‘a virus attacked PC with bootable media.
Now let’s move on to the installation of this software, to benefit from all the features, consider purchasing a license at a very attractive price. You can try Recoverit for free, just visit the official Wondershare website to download your copy. After downloading, double-click the installer, then click “Install”. The program will download the installation files and then install them in a few seconds … After the installation is complete, click on “Finish” and launch the program using Shortcut on your Desktop. Now let’s see how to use this program.
Before launching the program, insert the storage device or if you want to recover data from a hard drive use an external hard drive depending on the type of your hard drive (SATA, SSD, …). For my case, I want to recover data from an SD memory card, I want to recover images to be more precise. Click on “Start” to launch the search. The search is done by reading the sectors, when the software finds data it tries to read the content and find out what it is … you will have a preview of the data being searched. To recover the images, all you have to do is go to your RAW reader, choose the files you want to recover, you can click on “Preview” at any time. Then click on “Recover”.
If you do not have a license, we will invite you to purchase it right away, you will not regret it. And there you have it, dear reader! You have discovered how to recover data easily using Wondershare Recoverit software, it is the best paid software in the market with very high recovery rate compared to free / paid solutions. If you have any questions feel free to leave a comment, I’ll be here to help. Anyway, thanks for your time!